Our Privacy Policy

1. Overview

Ultimate Chevals Capital LLC provides mortgage financing guidance, homebuyer education, webinar programs, and consultation services.

This Privacy Policy applies to information collected when you visit our website, register for a webinar, request information, book a consultation, or communicate with us.

By using our website, you acknowledge the information practices described in this policy. Any consent that applicable law requires will be requested separately.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact Information

• First and last name
• Email address
• Telephone number
• Preferred contact information

Homebuying Information

• Preferred buying location
• Expected purchase timeline
• Whether you are working with a Realtor
• Questions about mortgage financing
• Information you voluntarily provide about financial readiness

Webinar and Appointment Information

• Webinar registration details
• Attendance and participation information
• Appointment booking details
• Messages and inquiries submitted to us

Technical Information

Our website and service providers may collect technical information, including browser details, device information, pages visited, approximate location derived from an IP address, and website activity.

Additional information may be collected if you separately choose to proceed with a mortgage application or financing review. Such information may be subject to separate financial privacy notices.

3. How We Use Information

We use personal information for purposes related to your inquiries, registrations, and requested services.

• Processing webinar registrations and providing joining information.
• Managing consultation bookings and appointment confirmations.
• Responding to questions and providing requested information.
• Understanding homebuying interests, timelines, and potential next steps.
• Maintaining customer records and communication preferences.
• Improving our website, educational content, and services.
• Meeting applicable legal, regulatory, and recordkeeping obligations.

We use information for marketing communications when permitted by applicable law and your recorded communication preferences.

4. SMS and Email Communications

Ultimate Chevals Capital LLC may provide webinar information, registration confirmations, appointment reminders, responses to inquiries, and promotional communications where appropriate permission exists.

Optional SMS Consent

Where text message consent is requested, you may choose whether to receive informational messages, promotional messages, or neither.

Informational and promotional SMS consent choices are presented separately where both categories are offered.

Message Frequency and Costs

Message frequency may vary depending on your registration, appointment activity, and selected communication preferences.

Message and data rates may apply according to your wireless service plan.

Stopping Text Messages

You can opt out of text messages at any time by replying STOP.

Reply HELP for assistance or contact us using the information at the bottom of this policy.

Email Preferences

Where applicable, promotional emails include an unsubscribe option. You may also contact us directly to update your communication preferences.

Opting out of marketing does not necessarily prevent necessary administrative communications related to an active request or service, where permitted by law.

5. Information Sharing

We may use service providers to operate website functions, manage registrations, maintain customer records, schedule appointments, and deliver communications.

We may also disclose information where legally required or when you specifically authorize a disclosure.

Mobile Information and SMS Consent

Realtor Introductions

Realtor referrals are not automatic. If you need a real estate agent, an introduction may be discussed after an appropriate borrower review and only with your permission.

Webinar attendance alone does not establish financing eligibility or authorize a Realtor referral.

Legal Obligations

Information may be disclosed when required by applicable law, lawful regulatory requests, or valid legal proceedings.

6. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure advertising performance, and improve user experience.

Third party technology providers may process information as part of these website functions.

Browser settings may allow you to limit or disable some cookies. Disabling cookies may affect certain website features.

Any optional tracking or advertising technology must be configured consistently with applicable privacy laws and consent requirements.

7. Data Security

We take reasonable steps designed to protect personal information against unauthorized access, disclosure, alteration, and loss.

We may use service providers that offer administrative, technical, and organizational security measures.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

Please do not submit Social Security numbers, bank account credentials, or other sensitive financial documents through ordinary webinar registration or general contact forms.

If sensitive documentation is required for a financing review, Chad will provide appropriate instructions for submitting it.

8. Data Retention

We retain information for as long as reasonably necessary to support the purposes described in this policy, maintain requested services, and satisfy applicable legal or regulatory obligations.

Retention periods may differ depending on the type of information and the purpose for which it was collected.

When information is no longer needed, it may be deleted, deidentified, or otherwise handled according to applicable retention requirements.

9. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access, correction, or deletion of certain personal information.

You may contact us to ask questions about information associated with your inquiry or to update your contact preferences.

Some requests may be subject to identity verification, legal exceptions, and mandatory recordkeeping requirements.

Communication Preferences

To stop SMS messages, reply STOP to a message received from us.

For other privacy requests, contact [email protected] .

10. Children's Privacy

Our webinar registration and mortgage consultation services are intended for adults.

We do not knowingly seek to collect personal information from children under 13 through these services.

If you believe information about a child has been submitted, please contact us.

11. External Websites and Services

Our website may link to third party websites, appointment platforms, webinar services, or resources.

These services may have their own privacy practices and terms of use.

We encourage you to review their policies before submitting information to them.

12. Updates to This Privacy Policy

We may update this Privacy Policy when our practices, services, or applicable requirements change.

The revised policy will be posted on this page with an updated date. Additional notice will be provided where required by law.

13. Contact Information

If you have questions about this Privacy Policy or the handling of personal information, please contact us.